I had deleted mine and just made a new account recently. I had the app for maybe 3 hours turned it off went to bed. Next day, upon opening the app I see that I was banned. I had no matched with one person yet. All my pictures were very appropriate pictures. Following this I tried to find a phone number to call so I could speak to an actual person. Instead, what I find is an email. Have you ever? As one does I looked for alternatives and did research to see if it was just me.